Deposit

The booking deposit amounts are provided on the individual trip pages. Your booking deposit is used towards pre-trip operational and administration costs for your trek. Bookings made within 60 days of departure will require payment in full at the time of booking. The booking deposit is not transferable to others.

The final payment will be due 8 weeks days prior to departure. If payment is not received you will forfeit your deposit and place on the trip.

 All prices are per person and inclusive of GST.

CANCELLATIONS

Deposits are not refunded.

More than 20 days prior to departure – 70% refund of full ticket price minus deposit

20 to 10 days prior to departure – 50% refund of full ticket price minus deposit

Less than 10 days prior to departure – NO REFUND

MEDICAL CONDITIONS

We will require you to complete an online medical form to notify us of any medical condition, medical history, or medications that you are taking. In particular, asthma, diabetes, heart conditions, allergies to wasp/ bee stings and food allergies.

You will find the online medical and consent form here

CLIENT RESPONSIBILITIES

With any outdoor activity, there is an element of risk. Primal Adventures operates in remote and mountainous areas. Risks in undertaking this activity could include hypothermia due to adverse weather conditions, personal injury, or property damage from hiking over rugged and uneven terrain.

The staff and management of Primal Adventures take all practicable steps to identify and minimise potential dangers. However you must follow our instructions (and use the safety equipment provided) at all times. Adults accompanying any person under the age of 18 must ensure that the underage person follows our instructions at all times. You must release or indemnify Primal Adventures and our staff against any liability we incur to anyone else, resulting from your failure to follow our instructions or the failure of any person accompanying you under the age of 18 to follow our instructions.

Primal Adventures and their guides reserve the right to make any alterations to the itinerary in the interest of safety, comfort or unforeseen circumstances due to causes such as weather, illness, or misadventure. Every reasonable endeavour will be made to keep to published schedules but no guarantee is given. Primal Adventures will not be held liable for costs incurred by change, delay, or the missing of connecting services.

Primal Adventures reserves the right to exclude a person from a tour at anytime if in the opinion of the guide or operator that person may be likely to risk the health, safety or comfort (including unsociable behaviour) of other clients, him or herself, or the environment. In such circumstances Primal Adventures will not be obliged to offer any refund or transfer of ticket.