To reserve your place on your chosen Primal Adventure, we require a US$1000 deposit per person. Please do not book any flights until you have received an email from us advising you to do so. Please also refer to the booking conditions below.
You can pay your deposit three ways:
1. Pay US$1000 per person via Direct Deposit to the account below. See live exchange rates at https://www.xe.com/currencyconverter/. Please quote surname and trip name in subject line, and email receipt to firstname.lastname@example.org
2. Pay using the PayPal button below. There is a 2.7% surcharge for PayPal that is added to the purchase price.
3. Email email@example.com to request an invoice. You can then pay by direct deposit (no fees) or credit card (2.7% surcharge).
A deposit of US$1000 per person is required to secure your place. Full payment is required 12 weeks before the date of your trek.
More than 20 days prior to departure – 70% refund of full ticket price
20 to 10 days prior to departure – 50% refund of full ticket price
Less than 10 days prior to departure – NO REFUND
Deposits are not refunded.
Please do not book any flights to get to your adventure until you have received an email advising you to do so.
Comprehensive personal travel insurance is required for you trip. We will also ask you to fill out a disclaimer before you begin your adventure. You must follow the instructions of your guide at all times.
When you book you must notify us of any medical condition, medical history, or medications that you are on. In particular, asthma, diabetes, heart conditions, allergies to wasp/ bee stings and food allergies.
With any outdoor activity, there is an element of risk. Primal Adventures operates in remote and mountainous areas. Risks in undertaking this activity could include hypothermia due to adverse weather conditions, personal injury, or property damage from hiking over rugged and uneven terrain.
The staff and management of Primal Adventures take all practicable steps to identify and minimise potential dangers. However you must follow our instructions (and use the safety equipment provided) at all times. Adults accompanying any person under the age of 18 must ensure that the underage person follows our instructions at all times. You must release or indemnify Primal Adventures and our staff against any liability we incur to anyone else, resulting from your failure to follow our instructions or the failure of any person accompanying you under the age of 18 to follow our instructions.
Primal Adventures and their guides reserve the right to make any alterations to the itinerary in the interest of safety, comfort or unforeseen circumstances due to causes such as weather, illness, or misadventure. Every reasonable endeavour will be made to keep to published schedules but no guarantee is given. Primal Adventures will not be held liable for costs incurred by change, delay, or the missing of connecting services.
Primal Adventures reserves the right to exclude a person from a tour at anytime if in the opinion of the guide or operator that person may be likely to risk the health, safety or comfort (including unsociable behaviour) of other clients, him or herself, or the environment. In such circumstances Primal Adventures will not be obliged to offer any refund or transfer of ticket.